Frequently Asked Questions
What is your return policy?
Our return policy allows customers to return any eligible items within 30 days of receiving their order. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that it was received. Refunds will be processed once the returned item is inspected and approved. Please note that certain items, such as perishable goods, cannot be returned.
How long does shipping take?
The shipping time may vary depending on your location and the items you have ordered. We strive to process and ship all orders within 1-2 business days. Once your order has been shipped, you will receive a confirmation email with tracking information. Please allow additional time for delivery, as it may take up to 7-10 business days for your order to reach you.
Are your products organic?
We understand the importance of organic products in the agriculture industry. While we strive to offer organic options whenever possible, not all of our products are certified organic. However, we ensure that all our products meet strict quality standards and are sourced from reputable suppliers who prioritize sustainability and environmentally friendly practices.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track the status of your delivery through our website. Simply visit our “Track Order” page, enter your tracking number, and you will be provided with real-time updates on the whereabouts of your package.
Can I cancel my order?
For custom-made or personalized items, cancellation may not be possible if production has already begun.
About Agrozec
At Agrozec, we are passionate about agriculture and providing top-quality products to our customers. With years of experience in the industry, we understand the unique needs of farmers and growers. Our mission is to offer a wide range of agricultural products, from seeds and fertilizers to machinery and equipment, all designed to enhance productivity and ensure sustainable farming practices. We are committed to delivering exceptional customer service and continually improving our offerings to meet the evolving demands of the agriculture sector.